Terms and Conditions

Welcome to iRudee (“we”, “our”, “us”). This website iRudee.com is operated in accordance with the laws of India. By accessing or using our website and placing an order, you agree to be bound by these Terms and Conditions.

1. Eligibility

By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

2. Compliance with Indian Laws

This website complies with:

• Information Technology Act, 2000
• Consumer Protection Act, 2019
• Consumer Protection (E-Commerce) Rules, 2020

3. Product Information

• Product descriptions, images, and prices are provided for informational purposes
• Actual products may vary slightly from images shown
• We reserve the right to modify or discontinue products without notice

4. Pricing & Payment

• All prices are displayed in Indian Rupees (INR)
• Prices include/exclude GST as applicable (clearly mentioned at checkout)
• Payment methods include prepaid and Cash on Delivery (if enabled)
• We reserve the right to cancel orders due to incorrect pricing or payment failure

5. Order Confirmation & Cancellation

• An order is confirmed only after successful payment and confirmation email/SMS
• We reserve the right to cancel orders due to stock unavailability, pricing errors, or suspected fraud
• Customers may cancel orders before dispatch as per our Cancellation Policy

6. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location
• We are not responsible for delays caused by courier partners, strikes, natural calamities, or government restrictions
• Shipping charges (if any) are displayed at checkout

7. Returns, Refunds & Wallet Policy

• Returns and refunds are governed by our Refund Policy
• Refunds may be processed to the store wallet only
• Wallet balance is non-transferable and non-redeemable for cash
• Wallet credits may have an expiry period, if specified

8. User Accounts

• Customers are responsible for maintaining account confidentiality
• We are not liable for unauthorized account access due to user negligence
• One account per user is permitted

9. Prohibited Activities

Users must not:

• Provide false or misleading information
• Attempt unauthorized access, hacking, or data misuse
• Use the website for unlawful or fraudulent activities

10. Intellectual Property

All content including text, images, logos, graphics, and website design is the intellectual property of iRudee and protected under Indian copyright laws.

11. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for indirect, incidental, or consequential damages arising from use of the website or products.

12. Force Majeure

We shall not be held responsible for failure or delay in performance due to events beyond our control, including natural disasters, government actions, or technical failures.

13. Termination

We reserve the right to suspend or terminate user accounts for violation of these Terms without prior notice.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts located in New Delhi.

15. Contact & Grievance Officer (Mandatory for India)

In compliance with Indian e-commerce laws, please contact:

Business Name: iRudee
Email: help.irudee@gmail.com